Water Service Line Material Survey

We need your help!

Complete this short 5-minute survey to enter a drawing for a chance to win a $250 Visa gift card! The deadline to submit your survey to be entered into the drawing is Tuesday, October 1st. Learn more below!

In 2021, the EPA along with Missouri DNR required water providers across the US to identify the pipe material of all service lines by October of 2024. Service lines are the pipes that connect the main water line under the street to your home or building.

We’re asking you, our valued customers, to participate in a short task where you complete the following pipe survey to determine its material. We’ll be gathering information from public records, our records, and your feedback to create a complete inventory.

You can self-report your home’s service line material by clicking here.

Or you can scan the QR code below:

Thank you for your participation!
#proudlyservingyou